Lowongan Kerja Bank ANZ Indonesia Oktober 2014

PT Bank ANZ Indonesia to reflect the increase of ANZ Groups shareholding in the Bank, as well as the Banks strong and continued commitment to Indonesia and our customers’ growth This also reaffirms PT Bank ANZ Indonesia's position as the largest Australian service sector investor in Indonesia

Lowongan Oktober Bank ANZ Indonesia, Jakarta We invite you to join us for occupies an interesting and challenging position:

Service Quality Officer

Responsible in monitoring calls performed by the call center agents to ensure that quality standards are being met and conduct audit for call center processes Ensure agents are complying with the company rules and regulations

Bachelor degree from any major with min. GPA 3.00
• Experienced as call center in banking Industry or previous call center quality monitoring experience is a plus.
• Demonstrated ability to work well in a team environment
• Detail oriented, good analytical and problem solving skill
• Intermediate level of computer knowledge (Word and Excel)
• Good to advance English skill

Call Center Officer

• Opportunity to learn and get familiar with the whole aspects of bank's products and processes
• Opportunity to learn and enhance communication and problem solving skills via direct interaction with
• Opportunity to gain experience by working in a very dynamic and supportive environment

Call Center Officer will receive, handling and resolve calls from customers in regards to inquiry, request or complaint related to credit card, personal loan or banking products
The requirements are:
• Willing to work in shift schedule, highly motivated with excellent interpersonal skill
• Good to advanced English skills & computer literate
• Call center experience or experience in serving customers in other hospitality industry
Diploma/Bachelor degree from any major
Bank ANZ Indonesia
Closed Date : 29 Oktober 2014